Frequently Asked Questions
How often are map updates available?
OSM maps are updated monthy. New TomTom maps are released aprox. every 3 months.
Are the map updates for free?
If you are using NavigatorFREE with maps from OpenStreetMaps, all map updates are for free.
If you are using Navigator (iOS, Windows) with TomTom maps, we offer a 50% discount for a TomTom map upgrade.
Navigator 6.2 for Android introduced a new concept of one-year subscription for TomTom maps, which includes also the quarterly updates.
Customers with Navigator PRO versions (Android, iOS) have the map updates also included in their subscription.
I bought a TomTom map licence in the past and now the app offers me a map update. Do I have to buy it?
iOS, Windows, WinCE: TomTom maps have no expiry date, updates are charged at approx 50%. You can update any time in the future, no need to do it with every release.
Will PC Navigator work with my GPS device?
PC and Pocket Navigator will work with any GPS device that can output NMEA data. This is the standard output format that is support by 99% of all GPS manufacturers. You can use for example this GPS/GLONASS USB device. Note: Be aware, that not all GPS devices work with OS Windows 10.
How can I tell which COM port my GPS device is connected to?
Go to My Computer/Control Panel/System/Hardware/Device Manager. In the list expand Ports (COM & LPT). Your device should be listed here.